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RESOLVED Error: For Robin image optimizer to work, you need to install php extension [php_fileinfo].

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#1
Hi , when i optimize large images ( over 10MB ) using server 4 , the error message show :

Error: For Robin image optimizer to work, you need to install php extension [php_fileinfo].

The images are fail to optimize , can i know how to solve this problem?
 

Temyk

Developer & Support
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#2
Hello.

Other images are compressed fine? Tried to change the server?
 
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#3
Image below 2MB compressed fine. I try server 1 with image below 2MB and was working fine , but when i try with image over 5MB with server 4 the error occur.
 

Temyk

Developer & Support
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#4
You need to enable error Log in Robin settings. After that, try to optimize large files that give an error.

Then on the "error Log" tab click Export Debug Information and send the log file to me
 

Temyk

Developer & Support
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#5
Probably what you're hosting is not installed an extension php_fileinfo. Write to the technical support of your hosting and ask to install this extension
 

Temyk

Developer & Support
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#7
Let me know if that solves the problem