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RESOLVED Internal Server Error

elmalak

New member
Messages
2
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0
Points
1
#1
I installed the Image optimizer on my website and started the optimization and it went well for the first 65 images and then it stopped.

Now, if I try to run it again all I get is " Internal Sever error" on top of the plugin page and can't proceed any further.

Not really sure what's causing this or how can I fix it.

Any help will be greatly appreciated.

Thanks.
screenshot-livelivli.com-2019.04.16-20-12-21.jpg
 

alexkovalev

Program developer
Staff member
Messages
175
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11
Points
18
#2
Hi,

Most likely this may be a php error. Are php logs enabled on your server?

Can you send a plugin debug log? Just go to the "Settings" page, turn on the "Error log", then go to the "Error log" page and click the "Export Debug Information" button

All information send me a private message, do not lay out publicly.

Best regards, Alex
 

elmalak

New member
Messages
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0
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#3
Hi Alex,
Thank you so much for the follow-up.

I just tried again now and the optimization worked nicely.
Seems to have been a temporary issue.

Regards,
Mamdouh