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BUG Fatal error

ceceRD

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#1
would love help sorting out why we received this fatal error. thanks:

Fatal error: Uncaught Error: Class 'WBCR\Factory_Templates_102\Impressive' not found in /home/customer/www/oaklandacne.com/public_html/wp-content/plugins/robin-image-optimizer/admin/pages/class-rio-page.php:21 Stack trace: #0 /home/customer/www/oaklandacne.com/public_html/wp-content/plugins/robin-image-optimizer/includes/class-rio-plugin.php(182): require_once() #1 /home/customer/www/oaklandacne.com/public_html/wp-content/plugins/robin-image-optimizer/includes/class-rio-plugin.php(118): WRIO_Plugin->registerPages() #2 /home/customer/www/oaklandacne.com/public_html/wp-includes/class-wp-hook.php(303): WRIO_Plugin->pluginsLoaded('') #3 /home/customer/www/oaklandacne.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #4 /home/customer/www/oaklandacne.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #5 /home/customer/www/oaklandacne.com/public_html/wp-settings.php(441): do_action('plugins_loaded') #6 /home/customer/www/oaklandacne.com/public_html/wp-config.php(71): req in /home/customer/www/oaklandacne.com/public_html/wp-content/plugins/robin-image-optimizer/admin/pages/class-rio-page.php on line 21

WordPress version 5.8.1
Current theme: Cesis (version 1.8.7.45)
Current plugin: Robin image optimizer (version 1.5.5)
PHP version 7.3.31
 

Temyk

Developer & Support
Staff member
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#2
Hello.

If you have Clearfy installed, then you also need to update it.
These two plugins are related to each other
 

ceceRD

New member
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#4
I now have two sites with fatal errors from "Class 'WBCR\Factory_Templates_102\Impressive" on this plugin,
Clearfy is not installed on either site.

bayareacbtcenter.com
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.1
Current theme: Salient (version 13.0.6)
Current plugin: Robin image optimizer (version 1.5.6)
PHP version 7.3.12

Error Details
=============
An error of type E_ERROR was caused in line 21 of the file /var/www/wp-content/plugins/robin-image-optimizer/admin/pages/class-rio-page.php. Error message: Uncaught Error: Class 'WBCR\Factory_Templates_102\Impressive' not found in /var/www/wp-content/plugins/robin-image-optimizer/admin/pages/class-rio-page.php:21
Stack trace:
#0 /var/www/wp-content/plugins/robin-image-optimizer/includes/class-rio-plugin.php(182): require_once()
#1 /var/www/wp-content/plugins/robin-image-optimizer/includes/class-rio-plugin.php(118): WRIO_Plugin->registerPages()
#2 /var/www/wp-includes/class-wp-hook.php(303): WRIO_Plugin->pluginsLoaded('')
#3 /var/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#4 /var/www/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#5 /var/www/wp-settings.php(441): do_action('plugins_loaded')
#6 /var/www/wp-config.php(89): require_once('/var/www/wp-set...')
#7 /var/www/wp-load.php(50): require_once('/var/www/wp-con...')
#8 {main}
thrown

oaklandacne.com
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.1
Current theme: Cesis (version 1.8.7.46)
Current plugin: Robin image optimizer (version 1.5.6)
PHP version 7.3.31

Error Details
=============
An error of type E_ERROR was caused in line 21 of the file /home/customer/www/oaklandacne.com/public_html/wp-content/plugins/robin-image-optimizer/admin/pages/class-rio-page.php. Error message: Uncaught Error: Class 'WBCR\Factory_Templates_102\Impressive' not found in /home/customer/www/oaklandacne.com/public_html/wp-content/plugins/robin-image-optimizer/admin/pages/class-rio-page.php:21
Stack trace:
#0 /home/customer/www/oaklandacne.com/public_html/wp-content/plugins/robin-image-optimizer/includes/class-rio-plugin.php(182): require_once()
#1 /home/customer/www/oaklandacne.com/public_html/wp-content/plugins/robin-image-optimizer/includes/class-rio-plugin.php(118): WRIO_Plugin->registerPages()
#2 /home/customer/www/oaklandacne.com/public_html/wp-includes/class-wp-hook.php(303): WRIO_Plugin->pluginsLoaded('')
#3 /home/customer/www/oaklandacne.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#4 /home/customer/www/oaklandacne.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#5 /home/customer/www/oaklandacne.com/public_html/wp-settings.php(441): do_action('plugins_loaded')
#6 /home/customer/www/oaklandacne.com/public_html/wp-config.php(71): req
 

Temyk

Developer & Support
Staff member
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Likes
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Points
28
#5
Have you tried reinstalling the plugin from the Wordpress repository?