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QUESTION Launched Scan from Titan Anti-Spam Dashboard - stuck at 0 files scanned

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The site has the latest version of Titan Anti-Span, and I attempted to start the scanner from the dashboard. It looks like it started, but has been stuck at "Scanned: 0 / 12702 files" for some time now ~45 minutes based on the log. I tried stopping and restarting the scan and am seeing the same behavior. The only messages in the log are the scanner start, stop, and restart entries.

Looking for suggestions on what to check or change to get this to work.