Hi, i have bought the premium license key and have the following problem:
1) first i installed the free plugin and optimized my images with the setting "lossless". That worked fine.
2) then i decided to buy the premium key and i activated the license.
3) after activating the license i have changed settings from "lossless" to "lossy" and activated "WebP".
4) now i want to bulk optimize my images again with lossy settings but the plugin tells me that all images were already optimized.
When i check my website with gtmetrix or pingdom or webpagetest then i always get a grade D/E/F for my image optimizations and they tell me my images can be compressed by about 25%.
So right now the plugin is not working for me as i can not make another bulk optimization with "lossy" settings.
Kindly tell me, what to do or else if you agree for a refund?
thanks
1) first i installed the free plugin and optimized my images with the setting "lossless". That worked fine.
2) then i decided to buy the premium key and i activated the license.
3) after activating the license i have changed settings from "lossless" to "lossy" and activated "WebP".
4) now i want to bulk optimize my images again with lossy settings but the plugin tells me that all images were already optimized.
When i check my website with gtmetrix or pingdom or webpagetest then i always get a grade D/E/F for my image optimizations and they tell me my images can be compressed by about 25%.
So right now the plugin is not working for me as i can not make another bulk optimization with "lossy" settings.
Kindly tell me, what to do or else if you agree for a refund?
thanks