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Social Slider Widget Not Working

Temyk

Support team
Staff member
Messages
380
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20
Points
18
#44
Try connecting your account again.
 
Messages
8
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0
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1
#45
I tried to authorize it again, deleted the authorization from the instagram and tried to link again.

does not work :)

people don't have a problem with that?
 

Temyk

Support team
Staff member
Messages
380
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20
Points
18
#47
Weird. Can you give access to the admin area of your site, so I checked?
 

Temyk

Support team
Staff member
Messages
380
Likes
20
Points
18
#49
Dear, I have the same problem.

App authorized on Instagram side, but the Widget doesn't work!!
Can you give access to the admin area of your site, so I checked? In private message on this forum
 

Tammy

New member
Messages
2
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0
Points
1
#50
Hi it's not working for me either- it was and now I have an error message on the site saying what do I do to fix? screen shot attached.
Thanks Screen Shot 2019-11-17 at 8.14.06 pm.png
 

Temyk

Support team
Staff member
Messages
380
Likes
20
Points
18
#51
Hello, @Tammy

Go to the plugin settings and authorize your account. After that go to widget settings and change there username to Account.
 

Temyk

Support team
Staff member
Messages
380
Likes
20
Points
18
#53
Hello, @newsspider.

Links to images are substituted on your site. Maybe some plugin does it, check it out

1574142387691.png
 

Marc

New member
Messages
3
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0
Points
1
#55
Hi,

I believe ive reached the maximum for the "username" option and i need to switch to the "account" option.
Ive authorised the account but the box behind the "use account" checkouts does not show any content / list of accounts. And the slider does not work either.
Ive canceled authorisation and ive repeated the above mentioned action. still not working!


What can I do?
thanks!
 

Attachments

Temyk

Support team
Staff member
Messages
380
Likes
20
Points
18
#56
Hello, @Marc

Send the address of the site where you connect your account
 

Temyk

Support team
Staff member
Messages
380
Likes
20
Points
18
#59
Some users experience this problem. We are working on a solution