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BUG Unable to save pages with snippet shortcode

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#1
Every time I need to make a change to a page with the snippet shortcode, I get an error 'Update failed.'
I have to empty the snippet, then save the page and then put the code in the snippet again.
That is not acceptable.
Should I go back to a previous version, until this is fixed.
 

Temyk

Developer & Support
Staff member
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745
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#2
Hello.

Please update the Clearfy plugin to the latest version.
 

Temyk

Developer & Support
Staff member
Messages
745
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32
Points
28
#4
But you created a topic in the Clearfy section. Okay, I'll move this topic to the appropriate section
 

Temyk

Developer & Support
Staff member
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745
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32
Points
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#5
Which version of the plugin is the problem with?
 
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#7
I have no problem with the plugin, i have been using it for many years, and created hundreds of pages. The issue is updating pages with the plugin shortcode, it started happening when i upgraded to premium, i deactivated premium. Same difference.
 

Temyk

Developer & Support
Staff member
Messages
745
Likes
32
Points
28
#8
Shortcodes in the text of a post or page are just text. This does not affect the ability to save the post/page.

Try creating a simple snippet(even an empty one) and inserting it into the page text. Will you be able to save the page?
 
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#9
I have done that, and that is what i have to do everytime I need to save a page with a snippet in it.
"
Every time I need to make a change to a page with the snippet shortcode, I get an error 'Update failed.'
I have to empty the snippet, then save the page and then put the code in the snippet again.
That is not acceptable.
Should I go back to a previous version, until this is fixed.
"