Both the free edition and premium addition are not working when I go to the bulk optimization. I am not getting an error message, the two pre-load images next to status and credit just keep circling and I can't press the run button to optimize the images. I have disabled the firewall security on the site and it didn't fix the issue. I have attached a screen shot of what I am seeing.
Here is the log information as well
12-08-2020 08:10:07.1597219807.0966 [192.88.135.2][5f33a3][info] Parent plugin start installation!
12-08-2020 08:10:07.1597219807.1014 [192.88.135.2][5f33a3][info] Plugin installation: try create plugin tables.
-DB Version: 0
-Plugin Version in DB: 0
-Current Plugin Version: 1.4.3
12-08-2020 08:10:07.1597219807.1498 [192.88.135.2][5f33a3][info] Parent plugin installation complete!
12-08-2020 08:10:17.1597219817.1908 [192.88.135.2][5f33a3][info] Try to create backup directory. Backup dir: (/wp-content/uploads/wio_backup)
Here is the log information as well
12-08-2020 08:10:07.1597219807.0966 [192.88.135.2][5f33a3][info] Parent plugin start installation!
12-08-2020 08:10:07.1597219807.1014 [192.88.135.2][5f33a3][info] Plugin installation: try create plugin tables.
-DB Version: 0
-Plugin Version in DB: 0
-Current Plugin Version: 1.4.3
12-08-2020 08:10:07.1597219807.1498 [192.88.135.2][5f33a3][info] Parent plugin installation complete!
12-08-2020 08:10:17.1597219817.1908 [192.88.135.2][5f33a3][info] Try to create backup directory. Backup dir: (/wp-content/uploads/wio_backup)
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