Dear support,
our Woody Snippet license has been automatically renewed on 23.06.2025. However, the plugin has been deactivated due to a license problem. No snippet worked.
Then I synchronized the license and the license problem was fixed. After that I checked the site completely if all snippets work again and found a problem.
We use a multisite Wordpress installation with subdomains. We have 10 subsites and we use the snippets on all of them. www.mysite.de apple.mysite.de ...
However, there is one subsite on which the snippets no longer work.
https://blockchain.mysite.de
I have no idea why the snippets work on all the other sites, but not on this one.
I also deactivated all plugins and only activated the Woody Snippets plugins. If I am logged into the Wordpress site as an admin and then go to the page https://blockchain.mysite.de with the problem, the snippets work on the page.
Unfortunately, I could not narrow down the problem any further.
How can it be that Woody Snippet works on all sites, but not on one?
Please help me. Best regards
our Woody Snippet license has been automatically renewed on 23.06.2025. However, the plugin has been deactivated due to a license problem. No snippet worked.
Then I synchronized the license and the license problem was fixed. After that I checked the site completely if all snippets work again and found a problem.
We use a multisite Wordpress installation with subdomains. We have 10 subsites and we use the snippets on all of them. www.mysite.de apple.mysite.de ...
However, there is one subsite on which the snippets no longer work.
https://blockchain.mysite.de
I have no idea why the snippets work on all the other sites, but not on this one.
I also deactivated all plugins and only activated the Woody Snippets plugins. If I am logged into the Wordpress site as an admin and then go to the page https://blockchain.mysite.de with the problem, the snippets work on the page.
Unfortunately, I could not narrow down the problem any further.
How can it be that Woody Snippet works on all sites, but not on one?
Please help me. Best regards