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RESOLVED Main Menu Broken in Mobile

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#1
I have turned on/off every possible setting one by one in Clearfy and consistently checked on Mobile, but the main menu is still broken. I can see this has been posted before but was never resolved. Please help
 

Temyk

Support team
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#2
Hi,

If you deactivate Clearfy, does the menu appear?
Send a link to your website.
 
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#3
Sorry but I cannot even find where to deactivate it, since Clearfy is in the top Admin toolbar and not in the list of plugins. Navigating to "Clearfy Settings," all I can see is option to Disable Menu in Admin Bar or Complete Uninstall.

I did, however, deactivate/re-activate all of my other plugins, one by one, and still this menu is not showing in Mobile. So, I am fairly certain it is a problem with Clearfy plugin.

My website is www.VagabondDisposition.com
 

Temyk

Support team
Staff member
Messages
220
Likes
13
Points
18
#4
Sorry but I cannot even find where to deactivate it, since Clearfy is in the top Admin toolbar and not in the list of plugins. Navigating to "Clearfy Settings," all I can see is option to Disable Menu in Admin Bar or Complete Uninstall.
If you deactivate Clearfy in the list of plugins, the problem is solved?
 
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#5
I'm not sure you are understanding me clearly. Clearfy does not appear in my list of plugins. Navigating to "Clearfy Settings," all I can see is option to Disable Menu in Admin Bar or Complete Uninstall. Please see the 2 screenshots below.

Cannot Deactivate Clearfy.jpg

Cannot Deactivate Clearfy 2.jpg
 

Temyk

Support team
Staff member
Messages
220
Likes
13
Points
18
#6
The browser console shows JavaScript errors on your site. Fix them and check the menu again
1559888697948.png
 

Temyk

Support team
Staff member
Messages
220
Likes
13
Points
18
#7
I'm not sure you are understanding me clearly. Clearfy does not appear in my list of plugins. Navigating to "Clearfy Settings," all I can see is option to Disable Menu in Admin Bar or Complete Uninstall. Please see the 2 screenshots below.
The plugin is not called Clearfy. In the list it is called Webcraftic Clearfy – WordPress optimization plugin